Below are the communication tools that we currently use to communicate with clients and manage projects.
|Primary method of communication|
|Calls, conference calls, chatting, group chatting, screen sharing||Skype|
|Store/exchange files (images, videos, PDFs, PSDs, Spreadsheets, Word Docs, Zip file etc.)||Document Repository/ Google Drive/ Dropbox/ FTP folder|
|Google spreadsheets and docs to collaborate E.g: Action plans or checklists that have to be regularly updated by many parties.||Google Docs / Microsoft Office|
|Projects/ tasks management and information sharing.||Atlassian Confluence, Basecamp, ASANA, Wrike|
|for Agile project management||JIRA|
|To communicate user Interface Feedback changes||Notable|
|For screen sharing||Join.me, Skype|
|Wireframes and prototyping||Axure, Marvel|
What are the times we can be contacted
As per the above descriptions we can be contacted 24 hrs a day. However development work will be carried out mainly during the Full capacity work shift.
Whom can we contact
We have project coordinators available depending on the work shift. Dedicated personnel will be assigned to projects who will be contactable via above methods.
Coordinators can be contacted. Company senior personnel are also available to attend to any emergency requirements of projects.
Work review frequency
Depending on the project/ client requirements Skype calls are set up for daily / weekly reviews or milestone based reviews. Mutually convenient times can be scheduled.
We’ve been working with US clients for almost a decade. Also some of our coordinators have overseas working experience e.g. UK. Therefore there are almost no language barriers as far as English language is concerned.